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Support

The rest timer isn't showing on my Lock Screen

RawRep's rest timer uses Live Activities, which must be enabled for the app. Open the iOS Settings app → RawRep → make sure "Live Activities" is on. If your phone is in a Focus mode (e.g. Sleep or Do Not Disturb), check that Focus allows Lock Screen notifications, since a strict Focus can hide Live Activities too.

How do I restore my purchase?

Open RawRep → Settings → Restore Purchases. This re-checks your Apple ID's purchase history and unlocks RawRep Pro on this device if you've already bought it — no account or sign-in needed. It's also offered directly on the paywall.

How do I export my data?

Settings → Your data. Choose “Export as CSV” or “Export as JSON” to get a full copy of your routines, exercises, and logged sets, which you can save or share however you like. Export is free and available to everyone, not just Pro.

How do I delete all my data?

Settings → Delete all data. This permanently erases every routine, exercise, and logged set on this device. It cannot be undone, so export first if you want a backup.

Can I switch between kg and lb?

Yes. Settings → Units lets you switch at any time; RawRep converts your existing weights for display without changing the underlying numbers you logged.

Still stuck?

Email fernhilldiaries@gmail.com and we'll get back to you. See also our Privacy Policy.